Enabling Wi-Fi Calling on Your Phone

Published: Oct. 25, 2018

Did you know you can enable Wi-Fi calling on your cell phone to help out when you have little or no cellular coverage? We've got easy-to-follow instructions for both iPhone and Android below!* Carriers can vary, so make sure it's enabled on your plan before you start.

iPhone

1. Turn on Wi-Fi calling in Settings > Phone > Wi-Fi Calling

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2. Enable "Wi-Fi Calling on This Phone" and "Prefer Wi-Fi While Roaming"

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3. Add emergency address (at least town, state and zip code). If you're on campus, it is Boulder, Colorado 80309.

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4. SAVE. Wi-Fi calling is now enabled on your iPhone!

Android

1. Open the settigs app

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2. Go to Connections > Advanced Calling > Activate Wi-Fi Calling (if asked to allow Advanced Calling to manage phone calls, tap allow)

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3. Move the toggle to enable Wi-Fi Calling and it will prompt you to enter an address if one has not previously been set. If one has already been set, skip to step 6.

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4. Android phones require a full address for emergency services, so enter the building address where you spend the majority of your time, and tap save.

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5. The phone will say it can't find the address and will suggest an alternative. Select the suggestion if it correct and tap SAVE ANYWAY. Sometimes it will say it cannot find the address entered; either save the address anyway or try to enter the address again.

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6. After the phone saves the address and activates Wi-Fi calling, go into the When Roaming section and choose Prefer Wi-Fi.

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